The basic plan
Virtual Office Address
Create a professional image with a business address in a prestigious location, or expand into new markets without the cost of setting up a permanent office.
Why choose Virtual Office Address?
Locate your business anywhere
Choose a business address from over 3,500 locations, and benefit from a real office building with a professional receptionist, not a PO Box or mail room.
Put your business on the map
Use your Virtual Office Address on your company documents, website, business cards and online listings.
Get your mail delivered
Our mail handling service delivers your mail to your Virtual Office Address where you can collect it for free or choose a forwarding package for an additional monthly cost.
How a Virtual Office works?
Watch our short video to discover all the benefits a Virtual Office can offer your business.
IMPRESS
Create a professional image
Get access to addresses in well known, prestigious locations and create an impressive image for your business.
Expand
Enter new markets
Purchase multiple Virtual Office Addresses to expand your presence into new markets and attract more clients at the fraction of the cost of an office.
Business owners love Rovva
Stay longer, save more
Take out an agreement of 6 months or longer and save up to 15%.
Save 5%
6 Months
Save 10%
12 Months
Save 15%
24 Months
COMPARE
Choose the right plan for your business
Professional Business Address
Base your business at a prestigious location
Mail Handling
Collect your mail at the centre or have it forwarded daily, weekly or monthly
Local telephone number
Local telephone number to enhance your local presence
Live Receptionist
Someone to answer calls professionally in your company name
Unlimited Business Lounge access
Work where and when you need to with access to over 3,300 business lounges
Community Meeting Room usage
Complementary access to a community meeting room for 2 hours per day
Private Office access
5 day office use at your selected centre
How billing and pricing works
Your first payment includes a one-time activation fee and any pro-rata amount should your plan begin part-way through the month. For full details, view how our pricing and billing works.
Build your Virtual Office plan in 4 steps
Create the perfect Virtual Office for your business. Choose a great location, add business lounge access or a private office, and select contract terms from as short as a month so you’re never tied down.
FAQs
Business Address
Mail Handling
Agreement
Can I use a Virtual Office Address on my business stationery and website?
Yes, you can use your Virtual Office Address wherever you want to promote your business; on your business cards, website and email signature.
Is a Virtual Office Address a real building?
Yes, all Virtual Office Address are in professional business centres, containing workspace and meeting rooms.
Can I use a Virtual Office Address for a Google My Business listing?
You can use a Virtual Office Address with a large range of online listing and directory services.
“Listings on Google My Business can only be created for businesses that either have a physical location that customers can visit or that travel to visit customers where they are.” – This is true as your customers are welcome to visit your physical centre location and judging from the product you’ve bought, you will probably also travel to visit customers.
“Service-area businesses can't list a "virtual" office unless that office is staffed during opening hours.” – all our locations are staffed during normal opening hours.
Whilst our Virtual Office Addresses technically meet the criteria for a Google My Business listing, there may be instances where customers are not able to list their location.
Can I use a Virtual Office Address for my registered business address?
Usually this is allowed, however you will need to check the requirements with the relevant country law, as there may be extra requirements and charges associated.
What happens if a customer turns up at my Virtual Office Address?
The receptionist will greet them, and explain that you are not on the premises today and take a message for you.
If you have arranged to meet someone, we will notify you.
Is there a compliance process?
Yes, there is a compliance process – this can differ country by country depending on regulation and usually requires a minimum of you providing proof of ID, address and company registration information before we are able to handle your mail.
How does the mail handling service work?
The team at your Virtual Office Address will hold your mail and you can come in to collect it during normal opening hours – typically 9am to 5:30 pm but may vary according to your location.
For an additional monthly cost you can have your mail forwarded on a daily, weekly or monthly basis to an address of your choice.
* If you would like to find out more about the mail forwarding service, speak to the team at your Virtual Office Address.
*Not included in the USA
When can I start using mail handling or mail forwarding?
Within 24 hours of signing up to your plan, you will be contacted by the team at your Virtual Office Address to get your services set up.
Can I change my plan once I’ve signed up?
Yes you can do this at any time.
You can transfer your existing Virtual Office plan to another participating location if a different address works better for you.
You will incur an activation fee when transferring your plan to a different address. Your monthly charge may also increase if you choose a more expensive location.
You can choose to increase your agreement term to reduce your monthly payment and also upgrade to any of our other plans.
How does billing work?
Billing is based on a pro-rata basis.
You pay for the next month of your Virtual Office plan before the month begins.
Any costs incurred for services used during the current month are added to your bill.
What are the different agreement terms?
We offer monthly, 6 month, 12 month and 24 month agreement terms.
Most providers ask for a minimum 6 month commitment.
When will I get billed?
You can start your agreement on any day during the month and we will pro-rata the monthly fee for the first month.
Subsequent monthly payments are taken at the end of each calendar month.
Are there any additional charges?
We charge a one-time activation fee to cover the set-up of your services by our in-centre teams.
They will be on hand to manage the whole process for you; arranging your call answering, setting-up your mail handling, and depending on your location, some documentation needs to be notarised to follow postal and compliance regulations.
The fee will differ depending upon location and country, and will be shown at the payment stage once you have selected your Virtual Office address.
The activation fee will be included in the first month’s payment of your Virtual Office plan.
Once your plan is beyond our 30-day money back guarantee period, the activation fee cannot be refunded.
The Rovva promise
World-class products
We’ve selected our products from industry-leading partners to ensure you get the very best.
No long-term commitment
Our products are available by the month, so you can adapt or upgrade as your business changes.
High quality business locations
Our workspaces are professional business centres where you’ll be proud to work, and meet clients.
Transparent pricing
We provide real-time costs, so the price you see is always the price you pay. No extras. No surprises.